Job Description

The position will report to the Task Order Lead and interface with a variety of federal employee and contractor stakeholders. Interface requirements include, but are not limited to OCIO/IO Leadership, business operations staff, technical staff, and Contracting Officer Representatives (CORs). The position will initially focus on the Infrastructure & Operations (I&O) group within OCIO supporting IT projects, programs, and initiatives across the organization.

What You Will Get to Do:

The Senior IT Specialist position will have a primary role in assisting a large business process reengineering effort, as well as a few associated supporting roles.

Service Intake Modernization

The primary function of the IT Specialist role will be interacting with various business and technical stakeholders to define requirements for improvements to critical organizational business operations processes.

Executive Support

The Senior IT Specialist will have a supporting role in the development of various executive-level communications and organizational (CIO/ACIO) reports. Examples of support may include executive-level briefings, project dashboards, and business case development/analysis for IT systems and related investments.

Data Intake and Ad Hoc Reporting

The position will have a supporting role in assisting clients with responding to internal and external data requests and other ad hoc reporting. Examples of support may include aiding in the response to data calls from external entities (e.g., OMB) or internal requests from Treasury Leadership regarding key IT infrastructure programs and initiatives.

You Will Bring These Qualifications:

1. Minimum of 15 years of experience in an IT function or related technical capacity
2. Bachelor's Degree in business, information technology, or relevant field of study
3. Ability to obtain a Public Trust Clearance from the Federal Government
4. Ability to elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, business analysis, and/or task and workflow analysis.
5. Ability to proactively communicate and collaborate with external and internal stakeholders to analyze information needs and organizational requirements
6. Demonstrated analytical, research, and quantitative abilities, including the ability to ingest and/or consolidate large data sets and produce meaningful and concise quantitative analysis
7. Critical and creative thinker with strong attention to detail
8. Ability to work in complex situations with varying degrees of ambiguity and change
9. Proficiency in Microsoft Excel, PowerPoint
10. Solid written and oral communication skills, including the ability to communicate with technical and non-technical staff
11. Knowledge of business analysis, methods, and supporting toolsets

Desired Experience:

1. Direct or indirect Federal Government experience
2. Experience interfacing with senior-level clients (e.g., CIO, ACIO, Senior Director).
3. Experience with large-scale business process reengineering efforts
4. Familiarity with IT Infrastructure components, services, and concepts
5. Familiarity with IT business operations, including service intake, service management, and performance management procedures
6. Familiarity with key elements of Federal IT finance (e.g., acquisitions, contracts, budget formulation/execution, cost recovery)
7. Mid-Advanced level skills in developing professional PowerPoint Slide deck
8. A mid-level user of Excel. Power-user is desired, but not a must.
9. Work knowledge in SharePoint front-end development. Advanced knowledge is desired but not a must.
10. Visio skill is desired, but not a must.

This position requires U.S. Citizenship. The candidate must have the ability to obtain and maintain a public trust suitability clearance.

Arena Technical Resources, LLC, (ATR) is an Equal Opportunity Employer (EOE) who will provide equal employment opportunity to employees and applicants for employment without regard to race, ethnicity, religion, color, sex, pregnancy, national origin, age, veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability.

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